Last Updated: June 2026
Welcome to MobiExpress Electronics. By accessing or using our website, products, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By accessing this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Refund & Returns Policy, and any other policies published on our website.
2. About MobiExpress Electronics
MobiExpress Electronics is an electronics retailer offering smartphones, tablets, laptops, gaming consoles, accessories, and related products.
Contact Information
Phone: +254111235352
Email: [email protected]
Address: Unit A3, Ground Floor, Plot 209/518/7, Diamond Plaza, 4th Parklands, Parklands/Highridge, Westlands, Nairobi, Kenya
3. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate.
However:
- Product images may vary slightly from actual products.
- Colors and appearances may differ depending on screen settings.
- Product specifications may change without prior notice by manufacturers.
- Availability is subject to stock levels.
MobiExpress Electronics reserves the right to correct errors, inaccuracies, or omissions at any time.
4. Pricing & Payments
- All prices displayed are in the applicable currency stated on the website.
- Prices may change without prior notice.
- Payment must be completed before order processing and shipment.
- We reserve the right to cancel orders resulting from pricing errors or fraudulent activity.
5. Order Acceptance
After placing an order, you will receive an order confirmation email.
This confirmation does not guarantee acceptance of your order.
MobiExpress Electronics reserves the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Verify customer information before shipment.
- Cancel orders suspected of fraud or unauthorized activity.
6. Shipping & Delivery
We aim to process and ship orders promptly.
Delivery times provided are estimates and may vary due to:
- Courier delays
- Weather conditions
- Customs clearance
- Public holidays
- Force majeure events
MobiExpress Electronics shall not be held liable for delays beyond our reasonable control.
7. Returns & Refunds
Returns, refunds, and exchanges are governed by our Refund & Returns Policy.
Customers are encouraged to review the policy before making a purchase.
8. Warranty
Many products sold by MobiExpress Electronics are covered by manufacturer warranties.
Warranty coverage varies by product and manufacturer.
Warranty does not cover:
- Physical damage
- Water or liquid damage
- Accidental damage
- Unauthorized repairs
- Improper use or negligence
Customers may be required to provide proof of purchase for warranty claims.
9. User Responsibilities
By using this website, you agree:
- To provide accurate information.
- Not to use the website for unlawful purposes.
- Not to interfere with website security or functionality.
- Not to attempt unauthorized access to our systems.
10. Intellectual Property
All content on this website, including:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
- Text and content
is the property of MobiExpress Electronics or its respective owners and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without written permission.
11. Limitation of Liability
To the maximum extent permitted by law, MobiExpress Electronics shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Data loss.
- Delays in delivery.
- Product misuse by customers.
Our total liability shall not exceed the amount paid for the purchased product.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, security, or practices of third-party websites and encourage users to review their policies independently.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.
14. Changes to Terms
MobiExpress Electronics reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Kenya.
Any disputes arising from the use of this website or purchase of products shall be subject to the jurisdiction of the courts of Kenya.
16. Contact Us
For any questions regarding these Terms & Conditions, please contact:
MobiExpress Electronics
📞 +254111235352
📍 Unit A3, Ground Floor, Plot 209/518/7, Diamond Plaza, 4th Parklands, Parklands/Highridge, Westlands, Nairobi, Kenya